Resources and information for students during the COVID-19 pandemic
CCC is here for you. This page continues to be updated with resources and information for students to support you to achieve your goals. Student support services are available in person and remotely, including advising, counseling and tutoring.
Everyone who comes onto campus is encouraged to continue to use the Daily Self-Health Checklist. Students must immediately notify their instructors of a positive COVID-19 test.
Get information on the college's plan for returning to campus.
See a full list of student services and contact information.
Classes and student services
There are three different ways of doing online classes so here’s a little bit of help when you are reading your schedule:
Online (ONL)
Online classes do not have specific days or times for participation but some instructors may schedule optional virtual meetings and office hours. These classes have been intentionally developed to meet online course design standards.
Remote (REM)
Remote classes are held online at specific days and times and require students to use online tools (Zoom for example) in order to participate. Check the class schedule for the specific meeting days and times. Remote classes were intended to meet in-person, but have been moved to an internet delivery mode due to campus closures related to inclement weather or a local/global health emergency.
Hybrid (HYB)
Hybrid classes are completed both in-person and online. For example, students might attend a weekly lecture on-campus, and then take part in a class discussion online. The amount of time spent on-campus varies between courses. Check the class schedule for specific meeting days and times, as well as campus location information.
In-person
In-person classes take place at specific meeting days, times and locations. Class materials might be delivered online, but all instruction takes place in-person. Check the class schedule for specific meeting days and times, as well as campus location information.
Need computer or technology access?
Chromebook checkout
Associated Student Government (ASG) has a limited number of Chromebooks for students to check out at no cost for currently registered students. If you are interested in checking out a Chromebook, please complete this form.
Students who already have a Chromebook must also complete the application and be registered for courses each term.
Questions can be directed to asgfrontdesk@clackamas.edu or 503-594-3040.
Computer labs
CCC has a computer lab on the Oregon City campus to support students who do not have computers, a printer, or strong internet access.
Dye Learning Center
- Learning Resource Center computer lab
- Academic computer lab open: Mon-Thurs, 9 a.m.-5 p.m.
Headsets and webcams are available for hourly rental at the Cougar Connect Desk for use in the computer lab. While we will have a staff member present to help trouble shoot technical issues, at this time, we aren’t able to respond to any specific in-person questions you might have about homework. You can reach out to a tutor online if needed.
Sign up for a computer lab. (You may need to register for an account).
Questions? Need help signing-up? Email cougarconnect@clackamas.edu or call 503-594-6632.
Use financial aid
Students receiving federal financial aid can use their refund (after tuition and fees are paid) to purchase a laptop.
Need access to Wi-Fi?
Our buildings may be closed, but Clackamas Community College has Wi-Fi access in some of our parking lots. Students are welcome to come to campus and use our Wi-Fi while practicing safe social distancing practices.
Internet/broadband service discounts
The Emergency Broadband Benefit is an national FCC program to help families and households struggling to afford internet service during the COVID-19 pandemic. To learn more about the Emergency Broadband Benefit and find out if you are eligible, visit the FCC Emergency Broadband Benefit webpage.
New to online learning?
In many ways, learning online is similar to learning in a classroom. Your instructor will provide quality readings, exercises, assignments and quizzes. Clackamas Community College uses Moodle for its online course delivery. When you sign up for a class, you will get a self-guided Moodle 101 orientation course to prepare you for online learning and make sure you have the skills you need to succeed.
Here are some resources to help you:
- CCC Schedule of Classes
- Are you prepared to take an online class?
- Library Assistive Technology Collection
- Tips for learning online
Get started in online learning
Before you begin, we recommend that you visit online.clackamas.edu to review the answers to these questions:
- How do I find my course?
- How do I learn more about Moodle and online learning?
- Where do I find Moodle help?
- If my class uses Zoom meetings, how do I participate?
Questions about online learning? Call 503-594-6632 or email online@clackamas.edu
Need to print a form or homework but don’t have a printer? CCC can help! Current students can print documents for free at CCC or at the Oregon City, Milwaukie or West Linn FedEx locations. See below for instructions. If you have questions, email studentprinting@clackamas.edu and we will respond as soon as possible.
Free printing at CCC:
- Open the Student Printing Request Form.
- To fill out the form and upload your document, you will first need to log in to a Google Account. If you don't already have one, it is free to create a new Google Account.
- Fill out the form, including whether you want to pick up the document from the Oregon City campus or have it mailed to you at the address you provide.
- Attach the document you need printed. Note: You can only submit one file at a time.
- Once your document is printed, you will receive an email saying it is ready to pick up or has been mailed.
Please allow 48 hours for your request to be processed.
Free printing services at FedEx:
- Go into any of these 3 FedEx locations:
- Oregon City – 19574 Molalla Ave, Suite 155, Oregon City, OR97045
- Milwaukie - 10843 SE Oak Street, Suite 100, Milwaukie, OR97222
- West Linn - 22000 Willamette Dr #105, West Linn, OR 97068
- Show the store associate your CCC ID card. Please note: A CCC ID card is required to access this service. If you do not have a CCC ID card, please complete this form and note that may take 1-2 weeks to get an ID card mailed to you.
- Your copies will be made at no charge to you.
This Where Can I Study? map shows some of the places open for students to study on campus. These include:
Computer labs on the Oregon City campus
- Dye Learning Resource Center computer lab
- Academic computer lab open: Mon-Thurs, 9 a.m.-5 p.m.
Students can check out headphones and webcams from the Cougar Connect Desk to use in the computer lab.
Financial resources
CCC offers a variety of Support and Emergency Funding Resources for students.
For more information on food and other types of assistance available to students available to students, email asgfrontdesk@clackamas.edu.
The Workforce Department has many resources for students continuing or beginning their educational path. We have various grants that may be able to assist you in paying for your education or providing support services that lead to successfully completing your training in a high-demand industry. To learn more, email debym@clackamas.edu or call 503-594-3091 to sign up for an information session.
Food and job resources
The student food program aims to help supplement food needs and is open to CCC students on a first-request, first-served basis. Contactless food box pick up is available bi-weekly on Wednesdays. A request must be submitted each week in order to receive groceries from the respective campus. Contact asgfrontdesk@clackamas.edu with any questions.
The Workforce Department has many resources for people looking for work who have been affected from a layoff, job loss or starting a job because of COVID-19. We have various grants that may be able to assist you in finding work, upgrading your skills and/or training leading to a job in a high-demand industry. To learn more, email debym@clackamas.edu or call 503-594-3091 to sign up for an information session.
Additional student resources
Drive-thru COVID testing on CCC Harmony campus
CCC is partnering with Clackamas County Public Health to host a drive-thru COVID-19 testing center on our Harmony campus in Milwaukie. The center is open Monday-Friday, 8 a.m.-5 p.m. and Saturdays, 8 a.m. to noon. They are offering ID NOW and NAAT rapid tests with results within two hours. Learn more about COVID testing in Clackamas County.
Free COVID home tests
CCC has free COVID home tests for students, employees and the community, supplied by Clackamas County. The tests are manufactured by iHealth Labs and produce results in 15 minutes. They are approved for use in those ages 2+ and require a painless, shallow swabbing of the nostrils.
Locations and times:
- Oregon City campus: Wacheno Welcome Center, Associate Student Government office, in a basket on the counter. Open 9 a.m.-4 p.m., Monday-Thursday.
- Harmony campus: Harmony East Information Desk or with College Safety when the Information Desk is not staffed. Hours vary.
- Wilsonville campus: Available at the front desk, Tuesdays and Thursdays, 8 a.m.-4 p.m.
In addition, every home in the U.S. is eligible to order two sets of four free at-home tests to be mailed. Get free at-home COVID tests mailed to you.
Cougar Connect information desk
Do you have questions or need help accessing resources? The Cougar Connect information desk is available virtually through phone, email or live chat.
Student services
Student services are available Monday-Friday.Department | Contact | Hours |
---|---|---|
One Place Welcome Desk Wacheno Welcome Center
| In person Location: Wacheno Welcome Center, Oregon City campus | In person drop-in Monday-Thursday, 9 a.m.-4 p.m. |
Accounts Receivable (making payments) | Remote Phone: 503-594-6068 Email: staccounts@clackamas.edu | Remote hours Monday-Friday, 8 a.m.-4:30 p.m. |
Admissions Center | In person Location: Wacheno Welcome Center, Oregon City campus Remote Phone: 503-594-3284 Email: welcome@clackamas.edu Virtual appointment | In person drop-in Monday-Thursday, 9 a.m.-4 p.m. Remote by appointment Monday-Thursday, 9 a.m.-4 p.m. |
Advising Oregon City | In person Location: Wacheno Welcome Center, Oregon City campus Remote Phone: 503-594-3475 Email: advising@clackamas.edu Schedule via Navigate | In person drop-in or by appointment Monday, Tuesday and Thursday, 9 a.m.-4 p.m. Wednesday 10 a.m.-4 p.m. Remote by appointment |
Advising Harmony Campus | Remote Phone: 503-594-0623 Email: philr@clackamas.edu Schedule via Navigate | Remote by appointment |
Advising Wilsonville Campus | Remote Phone: 503-594-6201 Email: kkarch@clackamas.edu | Remote by appointment |
Bookstore (Oregon City) | In person Location: McLoughlin Hall, Oregon City campus Phone: 503-594-6500 Email: sm8278@bncollege.com | In person drop-in Monday-Friday, 9 a.m.-2 p.m. Remote hours All other times via email or phone |
Career Center | In person Location: Wacheno Welcome Center, Oregon City campus Remote Phone: 503-594-6001 Email: careercenter@clackamas.edu Schedule via Navigate | In person drop-in hours Monday and Tuesday, 9 a.m.-4 p.m. Remote by appointment |
College Navigators | In person Location: Wacheno Welcome Center, Oregon City campus Remote Phone: 503-594-6294 Email: collegenavigator@clackamas.edu Zoom drop-in | In person drop-in Monday-Friday, 9 a.m.-4 p.m. Remote (Zoom) drop-in Monday-Wednesday, 11 a.m.-1 p.m. |
Counseling | In person Location: Wacheno Welcome Center, Oregon City campus Remote Phone: 503-594-3176 Email: counseling@clackamas.edu | In person and remote by appointment Monday-Thursday, 9 a.m.-4 p.m. |
Cougar Connect (Student Moodle Helpdesk) | In person Location: Dye Learning Resource Center, Oregon City campus Remote Email: cougarconnect@clackamas.edu | In person drop-in On-campus tech help available. See website for specific days and times. |
Disability Resource Center | In person Location: Wacheno Welcome Center, Oregon City campus Remote Phone: 503-594-6357 Email: drc@clackamas.edu | In person drop-in or by appointment Monday-Thursday, 9 a.m.-4 p.m. Remote hours Monday-Friday, 8 a.m.-5 p.m. |
English for Speakers of Other Languages (ESOL) Student Services | Remote Phone: 503-594-3234 Email: GEDandESL@clackamas.edu | Remote hours Monday-Friday, 8 a.m.-5 p.m. |
Financial Aid | In Person Location: Financial Aid Resource Lab, Wacheno Welcome Center, Oregon City campus Remote Phone: 503-594-6082 Email: finaid@clackamas.edu Schedule via Navigate | In person drop-in Monday-Thursday, 9 a.m.-4 p.m. Zoom drop-in Monday-Friday: 11 a.m.-2 p.m. Live phones Monday-Friday, 10 a.m.-2 p.m. |
GED/Adult High School Diploma Student Services | Remote Phone: 503-594-3028 Email: GEDandESL@clackamas.edu | Remote hours Monday-Friday, 8 a.m.-5 p.m. |
Graduation Services | In person Location: Wacheno Welcome Center, Oregon City campus Remote Phone: 503-594-6651 Email: gradservices@clackamas.edu | In person drop-in Tuesday and Thursday, 9 a.m.-4 p.m. Remote hours Monday-Friday, 8 a.m.-5 p.m. |
High School Connections | Remote Phone: 503-594-3161 Email: hsconnections@clackamas.edu Schedule via Navigate | Remote hours Monday-Friday, 8 a.m.-5 p.m. |
Learning Center (tutoring) | In person Location: Dye Learning Resource Center, Oregon City campus Remote Phone: 503-594-6632 Email: tutoring@clackamas.edu | On-campus and online tutoring available, see website for specific days and times. |
CCC Library - Circulation/Course Reserves | Remote Phone: 503-594-6323 Email: circ@clackamas.edu | Remote by appointment or 24/7 drop-in chat help Phone and Zoom appointments available. Chat help available 24/7 on the library website. |
CCC Library - Research Help | Remote Phone: 503-594-6042 Email: reference@clackamas.edu | Remote by appointment or 24/7 drop-in chat help Phone and Zoom appointments available. Chat help available 24/7 on the library website. |
myClackamas and Self-Service | Log on to myClackamas. Go to CougarTrax on left-hand side and select "Self Service." | |
Nursing and Health Sciences | Email: healthsciences@clackamas.edu | |
Registration Information | In person Location: Wacheno Welcome Center, Oregon City campus Remote Phone: 503-594-6074 Email: registration@clackamas.edu | In person drop-in Monday and Wednesday, Thursday 9 a.m.-4 p.m.Tuesday, 9:30 a.m.-4 p.m. Remote hours Monday-Friday, 8 a.m.-5 p.m. |
Student Life Office | In person Location: Wacheno Welcome Center, Oregon City campus Remote Phone: 503-594-3040 ASG email: asgfrontdesk@clackamas.edu Multicultural Center email: mcambassadors@clackamas.edu Food Pantry email: asgfrontdesk@clackamas.edu Transportation email: transportation@clackamas.edu | In person drop-in Monday-Thursday, 9 a.m.-4 p.m. Food Pantry Monday-Thursday, 9 a.m.-5 p.m. |
Testing and Placement Services | In person Locations:
Phone: 503-594-3283 Email: testing@clackamas.edu | In person by appointment Call 503-594-3283 for specific test times. |
Veterans Center | In person Location: Wacheno Welcome Center, Oregon City campus Remote Phone: 503-594-3438 Email: vetinfo@clackamas.edu | In person drop-in or by appointment Monday-Thursday, 9 a.m.-4 p.m. Remote hours Monday-Friday, 8 a.m.-5 p.m. |
CONTACT
College Safety
McLoughlin Hall, Room 114
Lori Hall
Public Information Officer