Resources and information for students during the COVID-19 pandemic
The COVID-19 pandemic impacts so many areas of our lives, from how we learn to our health and well-being, from our economic security to how we plan for the future. Clackamas Community College recognizes the extraordinary challenges facing students pursuing education during a global pandemic.
Resources are available. This page will be updated with resources and information for students to support you to achieve your goals.
We are here for you. Student support services are available remotely (by phone or online), including advising, counseling and tutoring.
Get information on the college's plan for returning to campus.
See a full list of student services and contact information.
Classes and student services
Almost all of our classes are online because of COVID-19. But we have three different ways of doing online classes so here’s a little bit of help when you are reading your schedule:
Online (ONL)
Online classes do not have specific days or times for participation but some instructors may schedule optional virtual meetings and office hours. These classes have been intentionally developed to meet online course design standards.
Remote (REM)
Remote classes are held online at specific days and times and require students to use online tools (Zoom for example) in order to participate. Check the class schedule for the specific meeting days and times. Remote classes were intended to meet in-person, but have been moved to an internet delivery mode due to campus closures related to inclement weather or a local/global health emergency.
Hybrid (HYB)
Hybrid classes are completed both in-person and online. For example, students might attend a weekly lecture on-campus, and then take part in a class discussion online. The amount of time spent on-campus varies between courses. Check the class schedule for specific meeting days and times, as well as campus location information.
In-person
In-person classes take place at specific meeting days, times and locations. Class materials might be delivered online, but all instruction takes place in-person. Check the class schedule for specific meeting days and times, as well as campus location information.
Need computer or technology access?
Chromebook checkout
Associated Student Government (ASG) has a limited number of Chromebooks for students to check out at no cost for currently registered students. If you are interested in checking out a Chromebook, please complete this form.
Students who already have a Chromebook must also complete the application and be registered for courses each term.
Questions can be directed to asgfrontdesk@clackamas.edu or 503-594-3040.
Computer labs
CCC has two computer labs on the Oregon City campus to support students who do not have computers, a printer, or strong internet access. Due to continuing COVID-19 restrictions, space is limited.
While we will have a staff member present to help trouble shoot technical issues, at this time, we aren’t able to respond to any specific in-person questions you might have about homework. You can reach out to a tutor online if needed.
Hours for fall term are to be determined.
Sign up for a computer lab. (You may need to register for an account).
Questions? Need help signing-up? Email cougarconnect@clackamas.edu or call 503-594-6632.
Use financial aid
Students receiving federal financial aid can use their refund (after tuition and fees are paid) to purchase a laptop.
Need access to Wi-Fi?
Our buildings may be closed, but Clackamas Community College has Wi-Fi access in some of our parking lots. Students are welcome to come to campus and use our Wi-Fi while practicing safe social distancing practices.
New to online learning?
In many ways, learning online is similar to learning in a classroom. Your instructor will provide quality readings, exercises, assignments and quizzes. Clackamas Community College uses Moodle for its online course delivery. When you sign up for a class, you will get a self-guided Moodle 101 orientation course to prepare you for online learning and make sure you have the skills you need to succeed.
Here are some resources to help you:
- CCC Schedule of Classes
- Are you prepared to take an online class?
- Library Assistive Technology Collection
- Tips for learning online
Get started in online learning
Before you begin, we recommend that you visit online.clackamas.edu to review the answers to these questions:
- How do I find my course?
- How do I learn more about Moodle and online learning?
- Where do I find Moodle help?
- If my class uses Zoom meetings, how do I participate?
Questions about online learning? Call 503-594-6632 or email online@clackamas.edu
Need to print a form or homework but don’t have a printer? CCC can help! Students can print documents for free at CCC or at the Oregon City, Milwaukie or West Linn FedEx locations. See below for instructions. If you have questions, email studentprinting@clackamas.edu and we will respond as soon as possible.
Free printing at CCC:
- Open the Student Printing Request Form.
- To fill out the form and upload your document, you will first need to log in to a Google Account. If you don't already have one, it is free to create a new Google Account.
- Fill out the form, including whether you want to pick up the document from the Oregon City campus or have it mailed to you at the address you provide.
- Attach the document you need printed. Note: You can only submit one file at a time.
- Once your document is printed, you will receive an email saying it is ready to pick up or has been mailed.
Please allow 48 hours for your request to be processed.
Free printing services at FedEx:
- Go into any of these 3 FedEx locations:
- Oregon City – 19574 Molalla Ave, Suite 155, Oregon City, OR97045
- Milwaukie - 10843 SE Oak Street, Suite 100, Milwaukie, OR97222
- West Linn - 22000 Willamette Dr #105, West Linn, OR 97068
- Show the store associate your CCC ID card. Please note: A CCC ID card is required to access this service. If you do not have a CCC ID card, please complete this form and note that may take 1-2 weeks to get an ID card mailed to you.
- Your copies will be made at no charge to you.
Financial resources
CCC offers a variety of Support and Emergency Funding Resources for students.
For more information on food and other types of assistance available to students available to students, email asgfrontdesk@clackamas.edu.
The Workforce Department has many resources for students continuing or beginning their educational path. We have various grants that may be able to assist you in paying for your education or providing support services that lead to successfully completing your training in a high-demand industry. To learn more, email debym@clackamas.edu or call 503-594-3091 to sign up for an information session.
The Emergency Broadband Benefit is an FCC program to help families and households struggling to afford internet service during the COVID-19 pandemic.
The Emergency Broadband Benefit will provide a discount of up to $50 per month towards broadband service for eligible households and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price. To learn more about the Emergency Broadband Benefit and find out if you are eligible, visit the FCC Emergency Broadband Benefit webpage.
Food and job resources
The student food program aims to help supplement food needs and is open to CCC students on a first-request, first-served basis. Contactless food box pick up is available bi-weekly on Wednesdays throughout the Summer 2021 term. A request must be submitted each week in order to receive groceries from the respective campus. Contact asgfrontdesk@clackamas.edu with any questions.
The Workforce Department has many resources for people looking for work who have been affected from a layoff, job loss or starting a job because of COVID-19. We have various grants that may be able to assist you in finding work, upgrading your skills and/or training leading to a job in a high-demand industry. To learn more, email debym@clackamas.edu or call 503-594-3091 to sign up for an information session.
Additional student resources
Cougar Connect information desk
Do you have questions or need help accessing resources? The Cougar Connect information desk is available virtually through phone, email or live chat.
Student services
Student services are available Monday-Friday during fall term.
CONTACT
College Safety
McLoughlin Hall, Room 114
Lori Hall
Public Information Officer